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Grade 9-12

Introduction to Operations Management

by Ivan I. | Business FREE

6 Lessons 47:47
  1. 1. What is Operations 6:30
  2. 2. What is Operations Management 7:29
  3. 3. Why Operations Management? 8:35
  4. 4. What Does Operations Management Do? 9:24
  5. 5. What Do Customers Want? 8:39
  6. 6. Customer Utility and Breakdown 7:10

Grade 9-12


NGSS Standards



About the course

How do companies and businesses make decisions? For companies of all sizes and industries, business decisions will have many consequences and it is vital that companies strive to make the right choice. To make these decisions, managers and executives need to take a look at their data and business processes that drive the operations. This is called operations management. In this class, we will introduce what operations management is and why companies utilize it to make business decisions to succeed.


  • Careers
  • Operations Management
  • Strategies
  • System Inhibitors
  • Utilities


I have tutored hundreds of students in various subjects, formats, and locations. I have taught students both online and in-person subjects ranging from chess, SAT, ACT, computer science, SHSAT, and personal finance. I have hosted large classes as well as one-on-one sessions. In high school, I have taught SHSAT at a tutoring school, chess at a non-profit organization and for an after school program. As a college student, I host online chess workshops as well as private lessons. I cater my lessons to the needs of the class and individual and strive to make the topic engaging, interactive, and fun!

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